Booking policy
Cancellation & Refund Policy
These rules apply to tour-package advance tokens and confirmed third-party hotel commitments. Services explicitly quoted as pay-after-service are not charged an advance.
More than 7 days before travel
Full refund of the advance token, less any disclosed payment-gateway or administrative transaction charge.
3 to 7 days before travel
50% refund of the advance token, or 100% travel credit that can be used for a rescheduled date within 6 months.
48 to 72 hours before travel
Refund eligibility depends on written hotel and third-party cancellation terms shared with your quotation. Any non-refundable commitment will be itemized before confirmation.
Less than 48 hours before travel
Confirmed hotel commitments are non-refundable. Eligible cab reservation amounts may be adjusted against a future date, subject to availability.
How refunds are issued
Approved refunds are returned to the original payment method. The written confirmation will state the amount, deductions (if any), and expected processing time.
For full booking terms, service responsibilities and exceptions, read the Terms & Conditions.